Terms of Use

CourtPrep is operated by Obiter Studio Limited, a company registered in England and Wales under company number 16525058. You can contact us at support@courtprep.uk. In these terms, "CourtPrep", "we" and "us" mean Obiter Studio Limited, and "you" means the person using the service.

CourtPrep helps you familiarise yourself with what a civil court hearing is like and how it feels to be questioned. It does not prepare your evidence, does not give legal advice, and does not tell you what to say. CourtPrep is not a law firm and is not a substitute for a solicitor or barrister. Using CourtPrep does not create a lawyer and client relationship, and nothing said in a session is legal advice. For advice on your case, consult a qualified legal adviser. Citizens Advice and the GOV.UK "find a legal adviser" service can help you find one.

CourtPrep covers civil matters in England and Wales only. It is not for family or criminal cases, and it is not a court or tribunal service.

You must be 18 or over, able to enter into a contract, and using the service to get ready for a genuine hearing of yours or to understand the court process. CourtPrep is for personal use. If you want to use it for an organisation, such as an advice clinic or a law firm, contact us first at support@courtprep.uk.

You sign in with Google or with an email address and password. Keep your sign-in details secure and give us accurate information. You are responsible for activity on your account. Tell us at once if you think someone else has used it.

A session lasts up to 20 minutes. In a standard session, an AI opposing lawyer questions you first and an AI judge closes the session with a short summary and some open questions. In a judge only session, the AI judge asks the questions. The 20 minute limit is an operational and safety limit, not a promise of exactly 20 minutes of speaking time. If the AI video avatars are at capacity you can continue with audio only.

Before a session you can upload or paste a witness statement, add a short description of your case, and add supporting papers such as a claim form or a statement from the other side. This material is used only to make the session questions closer in feel to your hearing. It is processed by our AI providers as described in our Privacy Notice. It is not legal advice input and nobody reviews it to assess your case.

You keep all rights in the material you upload or speak. You give us only the limited permission we need to run your session, generate your feedback, and then delete the material as described in the Privacy Notice.

You are responsible for what you upload and say. Your papers may mention other people, such as the other party or witnesses. Upload only what your session needs, and only material you are lawfully allowed to use. Do not upload anything that belongs to someone else without the right to do so.

If your papers contain sensitive details, be aware that AI providers will process their contents in order to run your session. The Privacy Notice explains who processes what and for how long.

The judge and opposing lawyer are AI simulations. What they say is generated automatically, may be inaccurate or incomplete, and is not legal advice or a prediction of what will happen at your hearing. Always rely on a qualified legal adviser and on the directions the court gives you.

Your feedback scores measure how you speak: things like answer length, filler words, clarity and, if you switch the camera on, approximate eye contact. They are AI generated communication feedback only. They are not a legal or clinical assessment, not a credibility test, and not evidence. CourtPrep creates no face template, voiceprint or other biometric identifier, and does not try to infer your emotions, honesty, personality or health. Do not present CourtPrep scores or session content to a court.

CourtPrep does not store your session audio, video or transcript. Camera images never leave your browser. Do not expect a recording or transcript of your session to be available later. Your hearing details and numeric feedback scores are deleted from our records at 6pm UK time on your hearing date. The Privacy Notice has the full picture, including what our providers hold and how deletion from their systems works.

You buy sessions as prepaid credits, currently one session for £60 or two sessions for £89. The price you pay is always shown before you confirm your purchase. Each purchase is a one-time payment, not a subscription. Payments are taken by Stripe, and we never see your card number.

A credit is used when your session successfully starts, even if you finish early. Unused credits expire 30 days after purchase. The credits page shows your next expiry date. Credits are personal to your account, cannot be transferred, and have no cash value except where these terms or the law give you a refund right. We may change prices for future purchases at any time; a price change never affects credits you already hold. We may limit who can purchase during early access.

Because you buy online, you have a legal right to cancel within 14 days of purchase and receive a refund of any credits you have not used. To cancel, email support@courtprep.uk.

When you start a session, you are asking us to provide that session immediately. By starting it you agree that the session is performed at once and that you lose the right to cancel for that session. This is why you can buy and start a session on the same day, even the day before your hearing.

If a session fails to start for technical reasons, the credit is not used. If your browser reports a technical failure within 90 seconds of the start, we restore the credit once. Sessions you leave or abandon after that stay used.

Refunds are made through Stripe to your payment method. If you raise a card dispute, the disputed credits are suspended while it is resolved, and your account may be blocked from booking until the balance is put right. Nothing in this section reduces your statutory rights, including your rights under the Consumer Rights Act 2015 if the service is not provided with reasonable care and skill.

You must not: use CourtPrep for a case type it does not cover; try to make the simulations give legal advice, assess the merits of a case or predict an outcome; use the service to harass anyone or to generate documents for filing at court; misrepresent CourtPrep output as a court communication or a professional assessment; probe, scrape, copy or reverse engineer the service, or access it by automated means; use the service or its output to build, train or improve a competing product or an AI model; publish or share recordings or clips of a session in a way that suggests the simulations are real people or real court proceedings; share your account; or upload unlawful content or malicious files. We may suspend or end access for misuse.

You are responsible for the material you upload. If you upload material you have no right to use and someone brings a claim against us because of it, you may have to compensate us for the loss your breach causes.

We and our licensors keep all rights in the CourtPrep software, design, question frameworks and content. You get a personal, non-transferable licence to use the service for your hearing preparation. This licence ends when your account closes. You may not use the CourtPrep name or logo without our written permission. If you send us ideas, suggestions or feedback about the service, we may use them without restriction or payment.

We aim to keep CourtPrep available but do not promise uninterrupted service. Sessions depend on third party AI providers, and an outage at a provider can interrupt or prevent a session. We may change or improve features from time to time. If a change materially reduces what you have already paid for, we will refund affected unused credits.

We may suspend or close your account if you break these terms, if we must do so by law, or if a payment is reversed or disputed and not resolved. You can close your account at any time by emailing support@courtprep.uk. When your account closes, your data is handled as the Privacy Notice describes. Closing your account does not entitle you to a refund of expired credits, but your 14 day cancellation right and statutory rights are unaffected.

If we break these terms or fail to use reasonable care and skill, we are responsible for foreseeable loss or damage you suffer as a result. Our total liability to you is limited to the amount you have paid us in the 12 months before the event giving rise to the claim.

We are not responsible for: loss that was not foreseeable when you bought your credits; loss of income, profit or business opportunity; the outcome of your hearing or decisions you take after a session; loss connected to business use of the service, which is at your risk; or delay or failure caused by events outside our reasonable control, including outages at the AI providers, beyond restoring or refunding the affected credit.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded or limited under the law of England and Wales. Nothing in these terms affects your statutory rights as a consumer.

If something goes wrong, email support@courtprep.uk. We will acknowledge your complaint within 30 days and aim to resolve it without undue delay. Complaints about how we handle your personal data can also go to the Information Commissioner's Office, as the Privacy Notice explains.

We may update these terms. If we make a material change we will give you notice by email or in the app before it takes effect, with a plain note of what changed. The version and effective date at the top tell you which terms apply.

These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales, and if you live in Scotland or Northern Ireland you can also bring a claim in your local courts. We may transfer our rights and obligations under these terms to another organisation, for example if the business is sold; your rights are not affected and we will tell you if this happens. You may not transfer your account or credits to anyone else. If we delay enforcing any part of these terms, we can still enforce it later. If any part of these terms is found unenforceable, the rest still applies. These terms, the Privacy Notice and the Cookie Notice are the whole agreement between us for your use of CourtPrep.

Contact: Obiter Studio Limited, support@courtprep.uk